Terms & Conditions

Terms & Conditions

Welcome to Metropolitan Vehicle Relocation’s. These Terms & Conditions govern your use of our website and services. By accessing our website, requesting a quote, or using our vehicle transportation services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

Acceptance of Terms

By accessing this website or utilizing any services provided by Metropolitan Vehicle Relocation’s, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy.

These terms apply to all visitors, users, customers, and others who access or use our website and services.

Services

Metropolitan Vehicle Relocation’s provides vehicle transportation coordination services, including but not limited to:

  • Door-to-Door Auto Transport
  • Open Auto Transport
  • Enclosed Auto Transport
  • State-to-State Car Shipping

All transportation services are subject to availability, scheduling, route accessibility, weather conditions, and other factors that may affect vehicle shipment.

Quotes and Pricing

All quotes provided by Metropolitan Vehicle Relocation’s are based on the information supplied at the time of the request.

Pricing may be affected by factors including:

  • Vehicle size and condition
  • Pickup and delivery locations
  • Transport type selected
  • Seasonal demand
  • Route availability
  • Market conditions

Quotes are estimates and may be subject to change if shipment details are modified or additional requirements arise.

Customer Responsibilities

Customers are responsible for providing accurate and complete information regarding their vehicle and shipment requirements.

Customers agree to:

  • Provide accurate contact information
  • Disclose vehicle condition accurately
  • Ensure the vehicle is prepared for transportation
  • Remove personal belongings from the vehicle unless otherwise permitted
  • Provide access for pickup and delivery
  • Be available or designate an authorized representative during vehicle inspections

Failure to provide accurate information may result in delays or additional charges.

Vehicle Preparation

Prior to transportation, customers should:

  • Remove personal belongings from the vehicle
  • Secure loose parts or accessories
  • Ensure the vehicle is in a transportable condition
  • Maintain an appropriate fuel level
  • Provide necessary keys for transportation

Metropolitan Vehicle Relocation’s reserves the right to decline transportation arrangements if a vehicle is deemed unsafe or unsuitable for shipment.

Pickup and Delivery

Pickup and delivery dates provided are estimated and not guaranteed.

Transportation schedules may be affected by:

  • Weather conditions
  • Traffic delays
  • Mechanical issues
  • Road closures
  • Regulatory requirements
  • Other circumstances beyond reasonable control

Customers acknowledge that estimated dates may change due to factors outside the control of Metropolitan Vehicle Relocation’s.

Inspection of Vehicle

Vehicle inspections are typically performed at pickup and delivery.

Customers are encouraged to:

  • Review vehicle condition carefully before shipment
  • Document existing damage with photographs
  • Review inspection documentation
  • Report concerns promptly

Inspection records help establish the condition of the vehicle before and after transportation.

Limitation of Liability

Metropolitan Vehicle Relocation’s acts as a transportation service provider and coordinator. While we strive to provide reliable and professional services, we are not liable for delays, losses, damages, or expenses resulting from circumstances beyond our reasonable control.

This includes but is not limited to:

  • Weather-related delays
  • Traffic conditions
  • Mechanical breakdowns
  • Government actions
  • Natural disasters
  • Acts of third parties

Liability, if any, shall be limited to the extent permitted by applicable law.

Website Use

Users agree to use this website only for lawful purposes.

You agree not to:

  • Violate applicable laws or regulations
  • Interfere with website functionality
  • Attempt unauthorized access to systems or data
  • Submit false or misleading information
  • Engage in activities that may harm the website or its users

Metropolitan Vehicle Relocation’s reserves the right to restrict or terminate access to users who violate these terms.

Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Graphics
  • Logos
  • Images
  • Website design
  • Layout
  • Content structure

is the property of Metropolitan Vehicle Relocation’s unless otherwise stated.

Unauthorized reproduction, distribution, modification, or use of website content without written permission is prohibited.

Third-Party Links

Our website may contain links to third-party websites for informational purposes.

Metropolitan Vehicle Relocation’s does not control or endorse the content, services, or privacy practices of external websites and assumes no responsibility for their content or operations.

Users access third-party websites at their own risk.

Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis.

Metropolitan Vehicle Relocation’s makes no warranties, express or implied, regarding:

  • Website availability
  • Accuracy of information
  • Uninterrupted service
  • Fitness for a particular purpose
  • Error-free operation

Use of the website and services is at the user’s own risk.

Indemnification

Users agree to indemnify and hold harmless Metropolitan Vehicle Relocation’s, its owners, employees, affiliates, agents, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

  • Violation of these Terms & Conditions
  • Misuse of the website
  • Violation of applicable laws
  • Inaccurate information provided by the user

Changes to Terms & Conditions

Metropolitan Vehicle Relocation’s reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting to this page. Continued use of the website or services following updates constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the appropriate courts located in California.